Privacy policy

1. General Provisions

This Privacy Policy defines the procedure for processing and protecting personal data of users of the websites:https://rostorgpskov.ru and https://en.rostorgpskov.ru (hereinafter — the Website).

Data Controller:ROSTORG LLC (hereinafter — the Controller).

The Controller processes personal data in accordance with applicable laws, including Federal Law No. 152-FZ on Personal Data.

2. Personal Data Collected

The Controller may process the following personal data:

• name;
• phone number;
• email address;
• any other data voluntarily provided by the user.

Automatically collected data:

• IP address;
• cookies;
• browser and device information;
• user behavior on the Website.

3. Purposes of Processing

Personal data is processed for the following purposes:

• handling user requests;
• заключение и исполнение договоров;
• communication with users;
• improving the Website;
• analytics and statistics.

4. Legal Basis for Processing

Personal data is processed based on:

• user consent;
• contract execution;
• legal obligations.

5. Cookies and Analytics

The Website uses cookies and web analytics services, including Yandex.Metrica.

Such data is processed only after obtaining user consent via the cookie banner.

6. Cross-border Data Transfer

Option 1 (no Google Analytics):

The Controller does not perform cross-border transfer of personal data.

Option 2 (if used):

The Controller may perform cross-border data transfer using Google Analytics.

Such transfer is carried out in compliance with applicable laws after notifying the authorized authority.

7. Data Retention Period

Personal data is processed:

• until the purposes are achieved;
• or within legally required periods.

Examples:

• requests: up to 3 years;
• accounting data: up to 5 years.

After the purposes are achieved, data is deleted within 30 days.

8. User Rights

Users have the right to:

• access their personal data;
• request correction or deletion;
• withdraw consent;
• file complaints with authorities.

9. Data Protection Measures

The Controller implements necessary technical and organizational measures to protect personal data.

10. Policy Updates

The Controller may update this Policy at any time. The current version is always available on the Website.